Privacy Policy

This policy explains how Ticketdev Travels ("Ticketdev Travels", "we", "us") collects, uses and shares personal information when you use this website or ask us to arrange travel.

Information we collect

• Information you give us: name, phone number, email, travel details (routes, dates, travelers), and anything you include in messages. To book travel we may also need passenger names as on ID, dates of birth, passport details for international trips, and payment details.
• Information collected automatically: device and browser data, pages visited, and how you arrived at the site, collected through cookies and similar tools (for example Google Analytics, Google Ads and Meta Pixel).
• Call information: if you call us, we may record the call and keep call details (such as time, duration and number) for quality, training and record-keeping.

How we use it

• To respond to your enquiry, prepare quotes and book the travel you request
• To contact you by phone, text or email about your enquiry or booking, where you have agreed
• To measure and improve our website and advertising
• To prevent fraud and meet legal, tax and accounting obligations

Who we share it with

• Travel suppliers (airlines, hotels, car rental companies, and booking systems) as needed to make your booking
• Service providers who help us run our business (hosting, email, phone and payment processing), under contract
• Advertising and analytics partners such as Google and Meta, through cookies on this site
• Authorities where required by law, for example security and immigration requirements for air travel

We do not sell your name, phone number or email to anyone.

Your privacy choices

Using advertising cookies may be considered a "sale" or "sharing" of personal information under some US state laws. You can opt out at any time: Opt out of sale/sharing

We also treat a Global Privacy Control (GPC) signal from your browser as an opt-out. Depending on where you live, you may have the right to access, correct or delete your personal information. To make a request, call +1 (877) 380-5180. We will verify your request and respond within the time required by law.

Security and retention

We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law.

Children

This website is not directed to children under 13, and we do not knowingly collect their information online. Travel for minors is booked through a parent or guardian.

Contact

Questions about this policy? Call +1 (877) 380-5180.